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Product Safety

Nothing is more important than the safety of your children. To that end, we will gladly accept returns on recalled items. If you choose to return your item to toysrus.com.au via calling 1300 869 778, a refund will be processed to the original method of payment as long as the item is accompanied by your proof of purchase in the form of your emailed order confirmation, receipt or packing slip. No restocking fee will apply in the case of product recalls. If you choose to return the item to one of our retail stores, a refund will be processed to the original method of payment if you have your order confirmation, receipt or packing slip, or to a Toys"R"Us merchandise value card if you do not have your proof of purchase handy.

Manufacturer Product Item Number Date Issued
Toys"R"Us Fast Lane FA-005 Radio-Control 3-Channel Helicopter with Gyro Stabilizer and Charger 256498 11/07/2013
Babies"R"Us Babies"R"Us Pacifiers 395854, 396133, 39608, 396249 03/05/2013
JC Sales Management FlexiBath Newborn Support 92924 26/09/2013
Babies"R"Us Nantucket 4 in 1 Cot 180947, 181161 03/12/2013
Toys"R"Us Just Like Home Toaster 471224 22/10/2014
Toys"R"Us 6" Plush Bear 334693 02/03/2015
Action Sports Action Sports Action Fort Swing Set 701960  02/04/2015
Babies"R"Us DaVinci Jenny Lind 3-in-1 Household Cot 96407, 96404 08/03/2016
Phil & Teds Phil & Teds Dash V5 Stroller 116901,116893,116885,116887 15/04/2016
Plum Plum 3.0 TOG Sleepbag 124912,124920,124928,124918,124931,124926 21/06/2016
Medela Medela Power Adapters 120963, 235644, 363324, 133644, 26735, 363332 25/08/2016
MooseToys

Little Live Pet Range - Lil Frog and Lil Frog Lily Pad 

141521, 141523 23/02/2017
Action Sports

Action 3 Unit Swing Set With A Slide

701923 28/02/2017
Kids II

Kids II Oball Rattles

36404 18/03/2017
Little Tikes

Little Tikes 2 In 1 Snug N Secure Swing

356891 18/03/2017