Dear Valued Customers, please note orders placed after 5pm on Wednesday 20th July will not be processed until the week commencing 2nd of August. This is while we transfer to our new, automated warehouse.
Our customer service team are available if you have any questions regarding your order during this period.
If you have made an enquiry through our ticketed support system please be assured our service team will respond to you as quickly as possible. As this is a queued support system, contacting our team before they have responded may cause a delay in our response to you. We are also currently unable to provide customer support over the phone at this time.
We apologize for any inconvenience and thank you for your understanding. We look forward to providing you with greatly enhanced dispatch and service times from our new facility.
The Toys’R’Us Team
Contact Toys R Us Australia - the Worlds Greatest Toy Store servicing Sydney, Melbourne, Brisbane, Adelaide, Perth and all other metro and country areas.
Telephone: (03) 9005 1750
Email: orders@toysrus.com.au
Do we offer pickup? - Sorry we don't, we dispatch only from our warehouses directly to you but offer standard, express delivery dispatch services
If you would like a Customer Service Representative to contact you, please complete the form below.