Contact Toys R Us Australia - the Worlds Greatest Toy Store servicing Sydney, Melbourne, Brisbane, Adelaide, Perth and all other metro and country areas.
Telephone: 1300 350 450
Common Questions with Answers:
Do we offer pickup? - Sorry we don't, we dispatch only from our warehouses directly to you but offer standard, express or same-day delivery dispatch services (same day is available from Melbourne only at present)
If you would like a Customer Service Representative to contact you, please complete the form below.
** AUSTRALIA POST UPDATE - 11th December 2019 **
Please note that we have been advised by Australia Post that due to a combination of the Christmas rush and bush fires in the area, packages going into or through NSW may take up to 5 additional business days before tracking is updated. Unfortunately there is no additional tracking until it is scanned into the new facility.
We will be monitoring updates from Australia Post and they have advised that are working hard to get deliveries through their depots as quickly as possible due to the effect of fires during this period.